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TRADING TERMS

Thanks for considering Julie’s Craft Stop Custom Cuts. All our products are made from new materials, that are archival quality and acid-free. Everything is laser cut and we welcome custom orders.

 

MINIMUM ORDER

There is no minimum order. All orders smaller than $150, and being paid by credit card, will incur a $5 fee. Orders can be made by fax, online or phone.

 

PAYMENT

Orders are on a pre-paid basis. Payments can be made by direct deposit, cheque or credit card (fee may apply).  Orders will be sent once payment has been received and cleared.

 

POSTAGE AND PACKAGING

Orders will be sent by Registered Mail with Australia Post. A standard charge of $13 per order for shipping will be incurred. All freight and handling charges will be the responsibility of the customer and will be added to invoice.

 

ELIGIBLE CUSTOMERS & PRICING

Customers can register online at www.juliescraftstop.com.au. Customer’s accounts are approved upon receipt of a copy of ABN and business certificates, which can be faxed or emailed. Prices are subject to change without notice. A standard 10% GST charge is applied to all sales. Wholesale pricing available online (authorized customers) and on requested pricelists.

 

CUSTOM ORDERS

Customers placing special or custom order will be able to proof all designs before cutting. There is no extra fee for custom designs and all designs created by Julie’s Craft Stop (JCS), remain the property of JCS. Designs created by JCS will not be made for exclusive sale by any customer, unless agreed to by both JCS and the customer. Exclusive designs will incur a fee.

 

RETURNS POLICY

Should you receive any faulty or damaged stock, replacements will be provided, notification needs to be made within 7 days of delivery.

Returns can be made at customer’s expense within 14 days and any returned items will incur a 10% restocking fee.

 

All custom orders are not returnable or refundable.

 

Design Team -
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